Privacy Policy
Effective Date: July 18, 2026
At Wallo, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
By using Wallo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use Wallo, we may collect the following information:
Information You Provide
- Email address
- Phone number
- Date of birth
- Profile information you choose to provide
- Messages or communications you send to our support team
Information Collected Automatically
When you use the app, we may automatically collect:
- Device type and operating system
- App version
- IP address
- Device identifiers
- Log information
- Crash reports
- App usage and interaction data
- Push notification token
2. How We Use Your Information
We use your information to:
- Create and manage your Wallo account
- Deliver daily image drops and app features
- Enable gifting and other interactions
- Send important service notifications
- Provide customer support
- Improve the app and user experience
- Detect fraud, abuse, or unauthorized activity
- Maintain the security of our platform
- Comply with legal obligations
3. Artificial Intelligence (AI)
Some features within Wallo may use artificial intelligence (“AI”) to generate or personalize text, responses, recommendations, or other in-app experiences based on information you provide.
AI-generated content is intended for informational and entertainment purposes only and may not always be accurate, complete, or appropriate for every situation.
AI-generated content is not medical, psychological, legal, financial, or professional advice.
4. How We Share Information
We do not sell your personal information.
We may share information only with trusted service providers that help us operate Wallo, such as providers for:
- Cloud hosting
- Authentication
- Analytics
- Customer support
- Email delivery
- SMS delivery
- Payment processing
- Push notifications
These providers are contractually required to protect your information and may only use it to provide services on our behalf.
We may also disclose information when required by law or to protect our legal rights, users, or the public.
5. Purchases
If you purchase premium features or digital content, payments are processed by Apple App Store or Google Play.
We do not collect or store your payment card information.
Please refer to Apple or Google’s privacy policies regarding payment processing.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
If you delete your account, we will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain information.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Request a copy of your information
- Object to certain processing where permitted by law
To exercise these rights, contact us at:
8. Account Deletion
You may request deletion of your Wallo account at any time through the app settings or by contacting:
Deleting your account may permanently remove your profile, images, and associated information, subject to applicable legal requirements.
9. Children’s Privacy
Wallo is intended for users who are 13 years of age or older.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will promptly delete it.
10. International Users
Wallo is operated from the United States.
If you access the app from another country, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
12. Third-Party Services
Wallo may rely on third-party service providers to operate certain features of the app.
These providers may process information solely to provide services on our behalf and are required to protect your information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify users through the app or by other appropriate means.
Your continued use of Wallo after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
The Product Bar, LLC
Email: [email protected]